Xewali Collective
Last updated: September 3, 2026
Xewali Collective (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us.
Information We Collect
When you place an order with us, we collect the information you provide through our order form, including your name, email address, phone number (WhatsApp number), delivery address, and any special instructions or gift messages you include.
How We Use Your Information
We use this information solely to:
Process and fulfil your order
Send you a payment link and order confirmation
Communicate with you about shipping and delivery
Respond to any queries or support requests
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We share your information only with the service providers necessary to fulfil your order — our payment processor (Razorpay), invoicing platform (Zoho), and courier partners (Shipmozo, Dunzo/Uber Parcel) — solely for the purpose of completing your purchase and delivery.
Payment Information
All payments are processed securely through Razorpay. We do not store your card, UPI, or banking details on our systems.
Data Retention
We retain your order information for as long as necessary to fulfil your order, comply with legal obligations, and maintain business records.
Your Rights
You may contact us at hello@xewalicollective.com at any time to ask what information we hold about you, request corrections, or request deletion of your data, subject to our legal recordkeeping requirements.
Contact Us
For any privacy-related questions, reach out to us at hello@xewalicollective.com.