Xewali Collective

Terms & Conditions

Terms & Conditions

Last updated: September 3, 2026

Welcome to Xewali Collective. By placing an order with us, you agree to the following terms.

About Us

Xewali Collective is a D2C brand offering handcrafted Assamese homeware — sitalpati (water reed), cane, and bell metal products.

Ordering Process

Browse our catalogue and select the item(s) you’d like to order.

Fill out the order form with your details and preferences.

We will send you a secure payment link via Razorpay.

Your order is confirmed once payment is received.

Pricing

All prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes (GST). Prices are subject to change without prior notice, but the price confirmed at the time of your order will be honoured.

Payment

We accept prepaid orders only, processed securely through Razorpay. Cash on Delivery (COD) is not available.

Shipping

We offer free shipping across India, with delivery typically taking 5–10 business days depending on your location. See our Shipping Policy for full details.

Product Variations

Our products are handcrafted, so slight variations in colour, texture, weave, or finish are natural and part of the character of each piece — not a manufacturing defect.

Intellectual Property

All content on this website — including images, product descriptions, and branding — is the property of Xewali Collective and may not be reproduced without permission.

Limitation of Liability

Xewali Collective is not liable for delays caused by courier partners, natural events, or circumstances beyond our reasonable control.

Changes to Terms

We may update these terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

Contact Us

For any questions about these terms, reach out to us at hello@xewalicollective.com.